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Message from the Chairman:
I.C.O.N. now sports a sleek new look to go along with the exceptional service that it has been providing for years. This facelift won’t change the program’s ability to provide parties to the claim with access to: view claim activity, submit appeals, objections and requests for .522/.52 relief (if you do not receive your copy of the order or notice of hearing), and change passwords.You can also view all documents associated with the claim, and request interpretive services, continuances (if you need to reschedule your hearing) or cancellations (if you want to cancel your hearing).
On I.C.O.N., there are many specific tasks that can be performed or documents that can be viewed depending upon your role and stage in the claim process. For example, as an injured worker, you can apply for a password. An employer can view their calendar, which lists upcoming hearings. Representatives can see their hearing calendar and scheduling preferences, as well as assign and view proxies.
The method of accessing I.C.O.N. remains the same, and we hope that with this latest change you will continue to find this system simple, helpful and user-friendly.
If you have questions about I.C.O.N., please refer to our Guide to I.C.O.N., or contact the IT Helpdesk during regular business hours at 614-644-6595 (local), or 877-218-4810 (toll-free).
Karen L. Gillmor, Ph.D., Chairman
