Welcome to the Industrial Commission
Agency News
Hot Off the Presses!The latest edition of our annual newsletter is now available! Click here to read the 2011 Adjudicator!
IC Commissioners Can Now Sign Orders Electronically. IC customers can expect faster hearing orders now that the agency has implemented electronic signatures for Commission-level hearings.....Full Story
The Mansfield Industrial Commission office address has changed due to a mandated change by the U.S. Postal Service. The address of the Mansfield IC Office has been changed from Mansfield to Ontario. While the Mansfield IC Office is still in the same building, the new address is: 240 Tappan Drive N, Suite A, Ontario, OH 44906.
Please note the phone number of the Mansfield IC Office has not changed.
The Industrial Commission of Ohio has launched its own Facebook page. IC customers now have the option to follow the IC's Facebook page and receive instantaneous updates on agency news and information....Full Story
The Industrial Commission has started scanning photo evidence into our document management system. It has also started uploading photo evidence from files on CDs submitted to the agency. In your list of claim documents, you may see a document with a document type of “HCE”. This document type represents Hard Copy Evidence and will be either a JPEG file or a PDF. In either case, clicking on the document description will open the document in a new window. The images will be displayed in color and will be much clearer.
IC Rules Update: As a result of its statutory five year rule review, the Commission rescinded one rule, enacted a new rule for the processing of administrative appeals and amended several other rules. These rules take effect on July 1, 2011. The rules are located under the IC Policies tab, then click IC Rules and scroll down to Chapter 4121 - 3: Claims Procedures.
About the Industrial Commission
The Industrial Commission (IC) of Ohio conducts over 180,000 hearings annually and most of these hearings take place within 45 days of the original claim appeal. What does that mean to you? It means you can expect great customer service as we provide a forum for appealing Ohio Bureau of Workers’ Compensation (BWC) and self-insured employer decisions.
Our mission: Serve injured workers and Ohio employers through expeditious and impartial resolution of issues arising from workers' compensation claims and through the establishment of adjudication policy. Throughout the appeals process, the Industrial Commission assists parties via our toll-free customer service and TDD (Telecommunications Device for the Deaf) phone lines, our askIC@ic.state.oh.us general email address, by providing interpreting services, and with assorted Web services.
Hearings on disputed claims are conducted at three levels within the Commission: the district level, the staff level, and the Commission level. The Governor appoints the three-member Commission and the Ohio Senate confirms these appointments. By previous vocation, employment or affiliation, one member must represent employees, one must represent employers and one must represent the public. The executive director manages the agency’s day-to-day operations.
While BWC is responsible for collecting workers' compensation insurance premiums, overseeing the insurance system, and paying out compensable claims, the IC is responsible for:
- Providing a forum for fair and impartial claims resolution
- Conducting hearings on disputed claims
- Adjudicating claims involving an employer's violation of specific safety requirements
- Determining eligibility for permanent total disability benefits
The IC's independence from BWC allows it to more fairly adjudicate disputes over those benefits. For a breakdown on how well we’re serving you, read the Industrial Commission 2012/2013 Budget Booklet entitled Reducing Spending: Improving Service To Customers. This Booklet was published in March 2011 to provide information about the IC to legislators during the state’s biennium budget process.
To learn how the IC works to resolve disputed claims, see The Appeals Process.
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I.C.O.N.
I.C.O.N. is your online resource for managing your hearing file. Logon to file appeals, objections, continuances, cancellations, request services, and view or add documents to your hearing folder.
Customer Service
We're here to help! Call, fax or email us at askIC@ic.state.oh.us with questions and concerns.
Forms
Download individual PDFs of IC forms.
IC Policies
Get the information you need to comply with IC rules, resolutions, policies and guidelines.
The Appeals Process
Confused about the process or what is expected of you? Visit the Appeals Process section to learn the ins and outs of workers’ compensation claims and hearings.
